RESPONSIBILITIES

• Meet and greet customers.
• Achieve high level of customer satisfaction through thorough product knowledge, timeliness and respect for others;
• Develop customer base by keeping good rapport with existing and new customers.
• Provide exemplary customer service to external & internal customers at all times;
• Initiate sales by understanding customers’ needs.
• Demonstrate vehicles by explaining characteristics, capabilities, and features of various vehicle models.
• Work out finance, including cash and car loans.
• Ensure that customers understand the vehicles operating features, paperwork and warranty while closing the sale.
• Ensure that the customer’s experience is consistent from the sales process through to delivery and after sales service.
• Meet sales targets set out by management
• Maintain a clean and presentable showroom.

REQUIREMENTS

• Prior experience of 4 to 6 years in a similar role.
• Proficient in Microsoft Office applications.
• Presentable, well-groomed with an outgoing personality.
• Excellent time management and organizational skills.
• Must have excellent communication, customer service skills and be a problem solver.
• Ability to work under minimum supervision.
• Clean driving license record.