Purpose | To create value for everyone – our customers, our staff, our business partners, our community and ourselves – by leading in every market that we operate in.
For decades, generations of Fijians and international travellers have placed their trust in Tappoo to deliver quality products and services. We, in turn, place our trust in our staff, our business partners and our country to deliver on our commitments.
Since our early beginnings, serving visitors and customers remains at the heart of what we do. At Tappoo, we care about our customers, our staff, our suppliers and our community, and this is how we conduct our business.
We believe in doing business in a rightful manner – with honesty and integrity.
- To create value for our stakeholders – our customers, staff, suppliers and ourselves with a view to create a win-win for all who chose to associate with us.
- To exceed expectations of quality, execution and service and do this in ways that develop mutually satisfying long-term relationships.
- To act amicably and in a rightful manner – with integrity and quality in everything we do.
We aim to capture a greater and more significant share of the market by:
- Extending the range and depth of products we offer to our customers, increasing retailing outlets and growing distributor networks, maintaining focus on superior service and customer satisfaction, as well as stakeholder satisfaction.
- Concentrating on our core business of offering the best products in the best retail environments.
- Further improving on the flexibility of our business by diversifying into lines and businesses which will enhance our core competencies.
- Building on and building new strategic alliances to develop and grow the Group