Responsibilities:

• Identify training and development needs within Tappoo Group of Companies through job analysis, appraisals and regular consultation with line managers:
• Design and expand training and development programmes based on the organizational and the individual needs;
• Consider the costs of planned programmes and assess the return on investment of any training or development programme:
• Develop effective induction and customer service programmes:
• Ensure that the statutory training requirements and NTPC Grant scheme is met: and
• Ability to research new training methodologies and e-learning techniques in workplace learning.

Requirements:

• Bachelor’s Degree in Human Resources.
• An accredited trainer from NTPC.
• Relevant experience as a Training Officer with an understanding of retail, Food & Beverage, manufacturing and motor vehicle industry.
• Excellent communication, interpersonal, planning, organizing and leadership skills.
• Knowledge of e-learning techniques and Microsoft Office Applications.
• Ability to train and develop middle and upper level managers.
• Ability to meet deadlines and produce training reports.