Responsibilities:

• Identify training and development needs for Tappoo central team through training needs analysis, job analysis, and regular consultation with line managers:
• Assist to prepare the Group’s annual training plan & training calendar and ensure 100% execution of various trainings.
• Design & expand training and development programmes based on individual and the organizational needs;
• Conduct trainings for employees at all levels.
• Monitor and evaluate training program’s effectiveness & success (employee behavioural evaluation) in consultation with respective managers and provide reports.
• Ensure that the statutory training requirements are met.
• Ability to research new training methodologies and e-learning techniques in workplace learning.
• Conduct training verifications on a monthly basis.
• Prepare monthly training reports.
• Organise and coordinate external trainings.
• Maintain training data both manually and on electronic HRIS.
• Maintain a keen understanding of training trends, developments and best practices.

Requirements:

• A Degree in Human Resources Management.
• Accredited Training Officer by FNU.
• 3+years of experience in Training and Development.
• Experience in and understanding of retail, Food & Beverage, Fueling and motor vehicle industry will be an added advantage.
• Excellent communication, interpersonal, planning, organizing and leadership skills.
• Knowledge of e-learning techniques and Microsoft Office Applications.
• Ability to train and develop middle and upper-level managers.
• Ability to meet deadlines and produce training reports.
• Willingness to travel and work flexible hours.
• Ability to work independently and as a team as well.